Walmart
What is the rate management system?
The Walmarts Cost Factor rate management system is a new dashboard to maintain the rates of departments and their total expenses by purchasers. Their goal was to move the legacy application to a stand alone dashboard that would streamline the processes.
Roles and responsibilities
My role was to design a dashboard and to deliver a better customer experience. I played a key role in design and discovery. I Created high fidelity wireframes to show the full product experience.
legacy platform
Design discovery.
Lack of process to manage cost factors expenses to bridge the gap between purchasers and departments.
Manage all types of different cost factors in a clear straight forward solution.
problems
Poor information architecture
Users struggle to manage purchase company, dept and rate to find relevant information and navigate.
Difficulty quickly finding costs and expenses to optimize their goals.
SOLUTIONS
Service entire dashboard into cards.
Their need was to surface up front purchase company, dept and rate so purchasers can find relevant information at a glance. I organized the dashboard into cards to gives the user the ability to maintain the departments cost and expenses. Before the project, the cost factors have overlap and was difficult to manage.
the SOLUTIONS
Reduce clicks.
We wanted to better customize the user flow to have limited touch points. We consolidated information into an easy to use UI across all cost factor cards.
