Overview

Walmart cost factor
rate management.

Redesigning a complex legacy tool into a simpler dashboard for managing rates and costs.

Complex Navigation

Information was difficult to locate across the existing structure.

Too many steps

Common rate-management tasks required unncessary navigation.

Poor data visibility

Important cost information wasn’t easy to scan at a glance.

My approach.

I evaluated the existing experience through heuristic review, stakeholder feedback, and workflow analysis. I focused on simplifying the information architecture, reducing unnecessary steps and surfacing important cost information upfront.

the solution

Key features.

I redesigned the experience as a focused dashboard, grouping related cost information into cards and bringing key actions and statuses closer to the user.

1. Clearer information hierarchy
   Related information is easier to scan and understand.

2. Better data visibility
   Key cost information is visible at a glance.

3. Streamlined workflows
   Users can complete tasks with fewer clicks and less navigation.

Rate management flow

Rate cards | Rate details | Schedule rate | Schedule confirmation | View History

20% Faster task completion

Streamlined workflows helped users complete key tasks more efficiently. Fewer errors. Clearer organization reduced confusion when managing cost data.

What stakeholders said

The card layout gives us better visibility into our data and makes it much easier to track and manage financials. It’s a huge
time-saver.

— Product Manager

Faster decisions

Important information was surfaced upfront instead of being buried across screens.

final call

The takeaway.

The redesign turned a complex legacy workflow into a more focused
and scannable experience.

My biggest takeaway

In enterprise UX, simplifying complexity isn't about removing information—it's about helping users find the right information at the right time.