careerbuilder
Reports management tool.
CareerBuilder’s Applicant tracking software needed a tool that was easier to use and quickly create and manage all types of candidate reports more efficiently with less screens. Leadership wanted to revisit the redesign of the ATS to simply the tasks of creating reports and managing predefined and saved reports. A legacy platform built from multiple products.
My role and responsibilties
I played a key role in design, discovery and stakeholder alignment and overcoming challenges with their concerns of the current application. Define discovery of legacy platform transformed into a new data analytics dashboard to provide insights on daily task and to simplify the daily processes.
legacy platform discovery
Design discovery and heuristic research.
I evaluated their needs, to speed up the workflow to manage and maintain reports to surface information quickly to solve their goals. Current methods resulting in extensive learning curves and did not align with best practice which cause cognitive overload.
Poor Information architecture
Hidden reports
legacy platform
Solutions
Reports dashboard and filter
Improve design consistency and bring inline with the CB ecosystem with other existing products along with making a better user experience for the reports dashboard. Inability to access metrics needed to solve their goals to optimize their day to day tasks.
Solutions
Custom reports
Solutions
Predefined and saved
outcomes
Usability and efficiency.
Goal to 0ptimize the platform time to quickly achieve their goals which eliminated excess time spend on the ATS. .
Very positive feedback and minor revisions
First iteration was validated by internal stakeholders on ATS team.
“This is so much better than the previous way of managing and maintaining custom reports. You have simplified so many steps and screens, I love what you have done”
Credits.
Office: Career Builder
Disciplines: Applicant Tracking Software and Dashboard Redesign, UX Research, Product Collaboration